We work hard to create a robust CSR strategy that is committed to delivering social value and social impact for our customers, community, suppliers and employees.
Our approach encompasses:
- Conducting business in a socially responsible and ethical manner
- Protecting the environment and the safety of people
- Engaging, learning from and supporting the communities and cultures with which we work and
- Supporting human rights
We separate our social responsibility under two categories: compliance and proactiveness. Compliance refers to our group’s commitment to legality and willingness to observe community values. Proactiveness is every initiative to promote fairness, help communities and protect our natural environment.
Compliance
Legality
Our group of companies will:
- Respect the law.
- Honour its internal policies.
- Ensure that all its business operations are legitimate.
- Keep every partnership and collaboration open and transparent.
Business ethics
We always conduct business with integrity and respect to human rights. We promote:
- Safety and fair dealing.
- Respect toward the consumer.
- Anti-bribery and anti-corruption practices.
Protecting the environment
Our company recognises the need to protect the natural environment. Keeping our environment clean and unpolluted is a benefit to all. We always follow best practices when disposing our rubbish and using chemical substances. Stewardship will also play an important role.
Protecting people
We will ensure that we:
- Do not risk the health and safety of our employees and community.
- Support diversity and inclusion where we can.
Human rights
Our company is dedicated to protecting human rights. We are a committed equal opportunity employer and abide by all fair labour practices. We ensure that our activities do not directly or indirectly violate human rights in any country (e.g. forced labour or slavery). We have a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships.
Proactiveness
Product
- Our products are built to last
- We make a commitment to design our products with durability and sustainability in mind, in order to serve the customer and the planet, by ensuring less waste and maximum value.
- We commit to ensuring we always explore the most ethical and environmental solution to sourcing materials - through fair trade and through a mission to use the most environmentally friendly material that is possible for the product we are building.
- We are re-visiting our products to continually improve their performance and ensure we are sourcing more environmentally friendly material where possible.
Preserving the environment
Apart from legal obligations, our company works hard to proactively protect the environment. Examples of relevant activities include:
- Recycling.
- Conserving energy.
- Using environmentally-friendly technologies where available.
- Minimising waste material from manufacturing and reusing/ recycling the material.
Donations and aid
Our group of companies hold a budget to make monetary donations. These donations aim to alleviate those in need and whose lives are less fortunate than ours. In addition, we hold charity days and fundraising events throughout the year, such as donating to Save The Children for Christmas Jumper Day.
Company Culture
We care about our people and we like to create a nurturing environment that enables our teams and individuals to develop, grow and progress.
We know how important they are to our customer and our brands so we invest in this culture by striving to give everyone the time, communication and training they need to be the best they can be.
Quality and innovation
We actively invest in R&D. We are open to suggestions and listen carefully to ideas. Our company continuously strives to improve the way it operates, and we are proud to have ISO 9001:2015 status which shows our commitment to improving and growing our business.
Supporting the local community
We make a commitment to the following initiatives, to contribute to our local communities and personal welfare:
- Recruitment of local people within our offices and production facilities.
- Donation of stock to NHS practices and charities in the local communities.
Working with small and medium businesses
We rely on a number of small and medium sized businesses to help us run effectively. Some of these examples are listed below:
- We use local recruitment agencies.
- We use local suppliers to assist with our off-site manufacturing.
- Our marketing teams work with local printers.